Experienced Garage Door Specialists in Auburn Since 1977 | Doors West

Doors West

(253) 852-9110
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Monday - Friday 8AM - 5PM
After Hours emergency service only
(253) 670-8647

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Yes, We’re Open!

We are available to service our customers Monday - Friday, 8am - 5pm, and we can do all of this with social distancing. If you have a garage door problem, we are here to help. We can get all the Information by phone. Payments can all be made by phoning in a credit card, so we don't need to have personal contact. We look forward to safely helping you with any garage door needs.

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Leave Us A Review
Doors West
Reviewed from Google

4.7 out of 5 stars

Melynda Andrews
Melynda Andrews

5 out of 5 stars

posted 2 months ago

This company was the second company we called. The lady who answered the phone was really pleasant. We got an appointment for two days hence. The guy who came out (Scott) was prompt, and he clearly knew what he was doing. He was fast, efficient, and he had a great sense of humor. :-)

We had two torsion springs replaced, we had the sprocket that drives the chain replaced (something the first company we called said couldn't be done!), and we had the outdoor pad reprogrammed (and Scott showed us how to do that ourselves). Plus, Scott lubricated the door's hinges.

Our garage door practically purrs now. It's much more quiet than it was before, it closes more tightly than it ever did, the light on the box works (Scott tightened the bulb LOL), and ....

THE PRICE WAS LESS THAN HALF OF WHAT THE OTHER COMPANY HAD QUOTED! Seriously. Doors West charged $433, and the other guys wanted almost $900. The other guys said the sprocket couldn't be replaced, that they'd have to replace the whole opener, but Doors West said they replace those sprockets all the time because it's a common part that wears out.

I am very pleased with this company. It was a good experience from start to finish.

Craig Jones
Craig Jones

5 out of 5 stars

posted 1 month ago

Mark was great to deal with. Got me done quickly and even did a temp repair when he found out the replacement door was gonna be a while. Which as it turned out he tracked one down and I didnt end up waiting at all really. James our installer did a spot on job as well. Perfect work and communication. Highly recommended.

Sean Vonnegut
Sean Vonnegut

5 out of 5 stars

posted 4 months ago

If you like the product line that Doors West carries, you will be satisfied with your purchase. Everything they said would happen happened when they said it would happen. They even noticed some factory damage that I wouldn't have and replaced it free and with no effort on my part. Good price.

Read All 36 Reviews
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